Our Company

411 IT Group has provided expert IT support since 2009, helping hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. Our mission is to deliver the latest technology consulting, services, maintenance, and support as a highly cost-effective IT solution in order to maximize our clients’ productivity and profitability.

What Makes Us Different

24/7 Support

411 IT Group partners with your company to secure your revenue and keep your business running. Never go without IT service again, because our 100% US based support is here for you 24/7.

Predictable Cost

Our specific service model is one of the best business decisions you'll make. Always get excellent service and timely solutions. All labor is covered and stays predictable with a simple flat-rate monthly plan.

Built Around You

We customize innovative, effective solutions to help your business run smoothly, whether or not you have an internal IT staff. Our IT management is built on efficiency, and offers both on-site and remote support.

Aligned Success

Our technical experts provide the support you need to keep your network up and running so your staff stays productive. 411 IT Group's proactive IT solutions solve problems before they affect your business.

OUR TEAM

The 411 IT Group team consists of Project Managers, System Analysts, Qualified Network Analysts, Network Administrators, Web Developers and Desktop Support Technicians. Clients receive years of collective knowledge in innovative IT support. Our team maintains the highest levels of technology and security certifications, so you can be confident when entrusting your organization’s IT environment to us.

    The 20 Team

    Why Choose 411 IT Group?

    411 IT Group provides IT support throughout the Midwest Wisconsin area. Our team of experts provides reliable on-site support. We’re there when you need us, ensuring seamless productivity within your systems and providing the level of attention your business deserves. We value long-term relationships with our clients and will work closely with your business to ensure that you have all the technology resources for software and hardware that you need to be successful.

    100% Unconditional Satisfaction

    Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to ensure you are happy with our IT management & network support services.

    Guaranteed 1 Hour Response

    Your computer support problem or network issues will be addressed in sixty minutes or less. It's a guarantee that your call is responded to within one hour.

    Fixed Monthly IT Cost

    You’ll never be surprised. We offer an all-inclusive support plan, ensuring that our clients are not nickel-and-dimed when they need us the most. All this enables you to truly manage IT costs.

    Expeditious Repair

    Your issues – even the minor ones – will be taken care of quickly and efficiently. Since everything is included in one price, we are highly-motivated to use our time wisely.

    No Technical Jargon

    We’ll provide clear answers to your computer and IT support questions. You’ll never be made to feel out of your element by non-sensical tech speak.

    Your IT Department

    Our entire team is an extension of your business. Empower your employees with on-demand support that's just a phone call away.